Privacy Policy

Company Hadas Filtration Solutions Ltd., H.P. 514828086, whose address is 14 Altalena St., West Rishon LeZion Industrial Area (below: "The Society", "we"), respects the privacy of users of the site and is committed to acting responsibly, transparently and proportionately with respect to personal information collected as part of using the site, in service inquiries, purchases, ordering a technician, subscribing to mailing lists and using digital forms.

This Privacy Policy is intended to explain what information we collect, for what purposes we use it, with whom we may share it, what rights you may have, and how you can contact us regarding privacy matters.

Use of the site, forms and digital services is subject to this policy, the terms of use of the site and the provisions of applicable law.

1. Who operates the site?

The site is powered by Hadas Filtration Solutions Ltd., H.P. 514828086, whose address is 14 Altalena St., West Rishon LeZion Industrial Area.

2. What information do we collect?

We may collect the following types of information:

A. Information provided directly to us

Full name
Phone Number
Email address
Shipping or installation address
order details
Details you provide as part of contact forms, lead forms, technician reservations, service requests or newsletter subscriptions
Any additional information you choose to provide to us voluntarily

B. Technical information and information about the use of the site

During your use of the website, we may collect information such as:

IP address
Browser type and device
Operating System
Interface language
Pages viewed on the site
Visit duration, sources of arrival, and actions taken on the site
Digital identifiers, cookies, tags, pixels and similar technologies

C. Information regarding purchases and service

As part of a purchase, installation, service, or handling a request, we may also collect:

Details of products you have purchased or are interested in
Service history or service calls
Installation, delivery or handling status
Documentation of communication with customer service

3. Do you have to provide information?

In general, you are not legally required to provide us with personal information. However, without providing certain information, we may not be able to:

To respond to your inquiry
Provide a quote
Complete a purchase
Arrange installation or service
Sign you up for mailing list
To provide some of the services on the site

4. For what purposes do we use the information?

We may use the information for the following purposes:

Ongoing operation of the site
Responding to inquiries, service requests and coordinating installations
Order processing, billing, delivery and after-sales service
Customer relationship management and service improvement
Information security, fraud prevention and maintaining the integrity of the site
Statistical analysis, analytics and user experience improvement
Sending updates, marketing mailings and offers, subject to law and required consents
Compliance with legal, regulatory, legal process or regulatory requirements

5. Marketing mailing

To the extent you consent where required, we may send you marketing mailings, updates, benefits, promotions and information about products and services.

You can request to be removed from the mailing list at any time by using the unsubscribe link included in the messages or by contacting us using the contact information provided in this policy.

6. Cookies and similar technologies

The site may use Cookies, Pixels, Tags and similar technologies for the purpose of:

Proper operation of the site
Saving user preferences
Performance measurement and website traffic analysis
Improving the user experience
Measurement and marketing, including campaign measurement and targeted advertising, subject to applicable law

You can block or delete cookies through your browser settings. However, such blocking or deletion may affect some of the website's functionality.

7. Provision of information to third parties

We may share personal information with third parties in the following cases:

Technology service providers, storage, information security, CRM, mailing, analytics, advertising and operational support
Clearing, shipping, installation and service providers
Professional advisors, including lawyers, accountants and regulatory providers
If we are required to do so by law, a judicial order or a request from a competent authority
In the event of a structural change in activity, merger, acquisition or transfer of activity, subject to law

We will endeavor to share only the information necessary for the relevant purpose.

8. Transfer of information outside of Israel

Some of the information may also be processed or stored outside of Israel, including through international service providers. In such cases, we will take reasonable and acceptable measures to safeguard the information and engage with appropriate providers in accordance with the nature of the activity and the provisions of applicable law.

9. Information security

We take reasonable and acceptable measures to protect personal information from unauthorized access, misuse, loss, alteration or unauthorized disclosure.

However, no security measure provides complete immunity, so we cannot guarantee complete protection in every case.

10. Information retention

We will retain personal information for the period of time necessary for the purposes for which it was collected, for the purpose of administering the service, complying with legal requirements, resolving disputes, enforcing terms, managing business records, and protecting our rights.

11. Your rights

Subject to applicable law, you may have rights such as:

View personal information about you
Request correction of incorrect, missing or outdated information
Request deletion, subject to legal restrictions and legitimate business necessity
Request to stop marketing mailings

To exercise your rights or have questions about privacy, you can contact us using the contact methods listed below.

12. Children's Privacy

Our website and services are not intended for children without legal supervision or permission, as the case may be. If you become aware that we have been provided with personal information of a minor in violation of the law, please contact us and we will take action accordingly.

13. Links to third-party websites and services

The Site may include links to third-party websites, services, tools or platforms. Their use is subject to the privacy policies and terms of those third parties, and we are not responsible for their content or policies.

14. Read more

We may update this policy from time to time to reflect technological, business, operational or legal changes. The updated version published on the site will be the binding version from the date of its publication.